Shipping policy

Shipping Policy

1. Processing Time
All orders are processed within [1-2 business days]. Orders are not shipped or delivered on US weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.

2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.

Note: Delivery delays can occasionally occur.

3. Shipping Locations
We currently ship to addresses within the US, and select international locations.

4. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

5. Customs, Duties, and Taxes (for International Orders)
Jacqueline Alexandra LLC s not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

6. Damages
Jacqueline Alexandra LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

7. Missing or Lost Packages
If your package appears to be lost or you haven’t received it within the expected time frame, please contact us at and we will assist you in tracking it down.

8. Signature Confirmation
For high-value orders, we may require a signature upon delivery for added security. If you won’t be available, please consider shipping to a secure location.

9. Contact Us
If you have any questions about your order or our shipping policy, please contact us at:
📧 info@jacquelinealexa.com

Thank you for choosing Jacqueline Alexandra — where every piece is crafted with love and shipped with care.